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Contact Us

Have any questions about ordering our hand made products? Or have you already ordered and have any questions in regards to the status of the order?

Feel free to reach out to us below: 

Support Email for orders/refunds

orders@heimdallsworkshop.com (DO NOT EMAIL FOR DAMAGED OR DEFECTIVE PRODUCTS)

Support email for watch replacement/damaged items that fall under warranty.

operations@heimdallsworkshop.com

Please allow 24 hours for a response from either of the above emails, we are a small operation and go through each client individually. We will get back to you.

U.S Office:

140 School Rd.

Raeford, North Carolina, 28376

Toll Free Number- Order Inquiries/Status

U.S Local- (910) 748-5756 (M-F 11am- 2pm EST)

Email: orders@heimdallsworkshop.com

 

Hours of Operation

Monday- Friday: 

(M-F 10am- 6pm EST)

Our Support Team and shops are closed on Saturday & Sunday. 

Important: 

If you have placed an order with us and are not on our email list you will be missing out on crucial updates, possible delays, launches, etc. To get on our email list subscribe on our home page at www.heimdallsworkshop.com.

We always keep in touch with our customers on a weekly basis by sending updates, if you are not getting updates you are either not on our email list or emails are going to spam and promo folder which you can then move to inbox.

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